Annual Fund Assistant Manager

SECU Family House

Winston-Salem, NC

Full-time

$48,000-$52,000/year

DESCRIPTION:

Mission Statement

SECU Family House on the Richard J. Reynolds, III & Marie M. Reynolds Campus provides affordable lodging and support services in a caring environment for referred adult patients and/or their caregivers who travel to Winston-Salem, N.C. for medical treatment.

Overview

The Annual Fund Assistant Manager supports the systems, processes, and day-to-day operations that enable the organization’s fundraising efforts. This role plays a key operational support function within the Development Department, assisting with data management, gift processing, donor stewardship operations, reporting, data analytics, and event support. Reporting to the Director of Development, the Annual Fund Assistant Manager works collaboratively to maintain accurate data, efficient workflows, and reliable reporting, while exercising judgment within established procedures and best practices.

Duties and Responsibilities

Development Systems, Data & Reporting

• Oversee the administration of the Constituent Management System (Bloomerang), supporting data integrity, accuracy, and adherence to established standards.

• Process all gift types (monetary, in-kind, honorarium, and memorial), ensuring timely and

accurate entry and documentation.

• Maintain donor and constituent records, including former guest data, ensuring records are

current and usable for stewardship and reporting.

• Support the implementation and ongoing maintenance of development data processes and

workflows to promote efficiency and consistency.

• Prepare and distribute regular development reports (e.g., weekly activity, appeals,

stewardship, event performance) to support planning and decision-making.

• Generate mailing lists and data exports to support direct mail, email campaigns, stewardship, and events.

• Oversee the training and supporting volunteers or staff helping with data entry, following

established quality standards.

• Assist with budget tracking, performance analysis, data analytics, and year-over-year

comparisons to drive fundraising decision-making.

Donor Acknowledgement & Stewardship Operations

• Coordinate the donor acknowledgment process to ensure gifts are thanked accurately and in a timely manner.

• Maintain acknowledgment templates and coordinate signed and electronic correspondence in collaboration with the Director of Development.

• Support Board and Committee stewardship activities, including tracking thank-you calls,

notes, and other outreach efforts.

• Identify stewardship support opportunities and share recommendations with the

Development Team.

• Oversee the administration of the House Heroes monthly giving program, including donor

tracking, reporting, and stewardship workflows.

Special Events, In-Kind Donations, & Fundraising Support

• Support logistics and operational planning for Men Who Cook, including timelines, data

tracking, website updates, chef team coordination, and post-event reporting.

• Represent the organization at community events, exhibitions, trade shows, and Chamber of

Commerce events as appropriate.

• Coordinate tracking of in-kind donations and assist with outreach to community groups and businesses.

• Support additional fundraising, donor cultivation, board, and volunteer engagement events as needed.

Qualifications

• Bachelor’s degree preferred; equivalent professional experience will be considered.

• 1–3 years of experience in nonprofit development, fundraising operations, or database

administration preferred.

• Demonstrated experience managing a donor database or CRM system; experience with

Bloomerang or similar platforms strongly preferred.

• Strong analytical skills with the ability to produce, interpret, and communicate fundraising

reports and data insights.

• Ability to manage multiple tasks, deadlines, and workflows with guidance and support.

• High level of attention to detail and commitment to data accuracy and confidentiality.

• Excellent written and verbal communication skills, including the ability to collaborate effectively with staff, volunteers, donors, and external partners.

• Proficiency in Microsoft Office and database systems; ability to learn new technology and

systems efficiently.

• Professional, positive, and service-oriented approach when working with guests, donors,

volunteers, staff, and community partners.

• Commitment to maintaining confidentiality and upholding ethical standards related to donor and guest information.

Physical & Work Environment Requirements

• Physical demands include sitting, standing, walking, bending, lifting, and/or moving up to 40 lbs.

• Occasional evening or weekend hours may be required to support fundraising events.

For more information or to apply click here: https://www.familyhousews.org/career-opportunities/