Donor Experience Officer

University of North Carolina Greensboro - Greensboro, NC

Full-time position; Salary range: $58,368 – $60,000

The Donor Experience Program at UNCG is focused on marrying UNCG’s development communications efforts with fundraising workflows in order to engage and grow the next generation of supporters of the university. The Donor Experience Officer will focus on providing a first-class philanthropic experience for all donors by leveraging personalized digital engagement to effectively build relationships based on what truly matters to each individual supporter.

The Donor Experience Officer will manage a portfolio of donors with clear weekly, monthly, and annual goals. The candidate will collaborate with other departments both internally at the university (including Marketing and Communications, Alumni Relations, and Development) and externally, to effectively execute 1:1 outreach campaigns using technology resources including EverTrue’s cloud platform, social media, and virtual communications software.

Comfort with making personalized solicitations, daily use of video, phone, and email, and use of multiple databases and virtual communication technology is critical to success in this role.

This role is critical to helping UNCG achieve both its near-term annual giving goals and long-term fundraising objectives and develop qualified major gift referrals. Candidates should be self motivated and positive professionals, with a team-first optimistic attitude, eager to embody the UNCG spirit and engage alumni and friends at a high velocity in a personalized manner. The Donor Experience Officer will work under the supervision of the Director of Development and will work under the guidance of the EverTrue Advancement Programs Manager.

For more information, please visit:

For questions, please contact Melissa Barnes at


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